USPS customer service contact options
USPS publishes its Customer Care number separately from technical support and other postal services. Its online form and local-office locator offer additional ways to describe a mail or delivery issue. Identify the particular delivery, order or shipment first. The sender, delivery platform and carrier may be responsible for different parts of the request.
| Contact option | Where to go | When to use it |
|---|---|---|
| Phone | 1-800-275-8777 | Customer Care / 1-800-ASK-USPS. |
| Official online help | USPS support | Finding the current contact route for mail delivery and related requests. |
How to call USPS customer service
USPS customer service can be reached using the listed number, 1-800-275-8777. Check the department label before dialing: Customer Care / 1-800-ASK-USPS. Explain whether the issue concerns the order itself, a tracking update or delivery to the destination.
- Have the relevant details ready for your mail delivery question.
- Call 1-800-275-8777 and choose the department matching your request.
- Explain the issue, when it occurred and the specific help you need. If a different department is required, ask for the correct contact route.
Check the linked contact page for current availability. Automated account tools and live representatives can have different hours; this guide does not promise a wait time or a particular outcome.
Contact USPS customer service online
Open the affected order or tracking record before contacting support. Quote its latest status and the date of that update so the request is specific.
- Open the official USPS support link and choose the topic that matches your request.
- Identify the account, product or reference associated with mail delivery. Sign in only through the official service when required.
- Use the contact method offered for that topic and include a short description, relevant dates and any existing case number.
What to have ready
For USPS requests involving mail delivery, tracking questions, postal service inquiries, prepare the information that helps identify the right account or transaction. Share private details only through the company’s appropriate support process.
- Order, tracking or shipment number.
- Expected delivery date, destination and latest tracking update.
- Details of a missing, incorrect or damaged item and any relevant photos.
Keep the request number and the next status-check date discussed. If another team needs to act, ask which order or shipment reference they will need.
Frequently asked questions
How do I contact USPS customer service?
The listed number is 1-800-275-8777. Its scope is: Customer Care / 1-800-ASK-USPS. The linked official source publishes the number.
Which USPS support route should I choose?
USPS publishes its Customer Care number separately from technical support and other postal services. Its online form and local-office locator offer additional ways to describe a mail or delivery issue.
What should I prepare before contacting USPS?
Identify the request first: mail delivery, tracking questions, postal service inquiries. Order, tracking or shipment number. Keep the request number and the next status-check date discussed. If another team needs to act, ask which order or shipment reference they will need.
Sources & last checked
We checked the sources below on October 8, 2026. Phone numbers and support routes are attributed to the official references below. Support availability, routing, and menu labels can change.
- USPS: official support reference Official source — USPS publishes its Customer Care number separately from technical support and other postal services. Its online form and local-office locator offer additional ways to describe a mail or delivery issue.
This is an independent guide. USPS provides the support service; Customer Service Phone Numbers and ROI Hacks do not manage your account or handle support requests.
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